The YHI Connector app gives Your Health Idaho certified agents, brokers, and agency staff access their book of business with just the tap of a finger. The YHI Connector app offers a detailed view of the client list with the option to sort and filter based on enrollment details or contact information. Not only are Connectors able to search and filter their client list, but they can easily call, text, or email clients directly from the app.
When a new delegation request is received from a client, Connectors receive a notification and can immediately accept the delegation within the app. The delegation screen will always show pending delegations, so a new client request is never missed.
The app dashboard also shows Connectors their performance over a week, month, and year in terms of number of enrollments.
The app uses multi factor authentication to ensure CMS-approved security levels are met so that the Protected Health Information and Personally Identifiable Information of consumers is kept safe.